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Appointments at Advanced Surgeons P.C.
Scheduling An Appointment - 1-800-308-8521Advanced Surgeons, P.C. sees patients Monday through Friday, 8:30 a.m. until 4:30 p.m. To schedule an appointment call our office during these hours. When your condition requires urgent attention, we will make every effort to meet your needs. In return, please be on time for your appointment. If you need to cancel an appointment, please call our office at the number below as far in advance as possible to allow for the substitution of other patients. When You Arrive At Our OfficesOn your first visit, we ask that you complete a brief medical history and registration form. Also, please bring any pertinent information with you including medical records, x-rays, and insurance cards. If your insurance requires a referral from your primary-care physician, please be sure that this is arranged prior to your arrival. Click here to obtain copies of the patient forms that you may fill out prior to your appointment. All medical records and any information given to our staff will remain confidential. No information will be released unless written authorization from you is received. To see our privacy policy in detail, please click here. Telephone ConsultationsIf you need to speak with your doctor, please make non-emergency calls during regular office hours when your medical records are available. Our receptionist will take some preliminary information and let you know when to expect a return call. If you are requesting that a prescription be refilled, please be sure to call during office hours with the pharmacy's phone number on hand. Our answering service will respond to calls when the office is closed. Non-emergency messages may also be left with this service. All calls will be returned as soon as possible. After Hours AssistanceAll doctors alternate weekend and evening call duty in order to provide medical care after business hours. Our answering service will forward emergency messages concerning your needs to the physician on call. Insurance ClaimsOur office will be happy to file your insurance claims. However, you will be responsible for any deductible amounts that your policy may require. All co-pay or co-insurance amounts are due at the time of service; any prior arrangements must be made with our patient accounts representative. Please understand that your insurance is a contract between you and your insurance provider. Therefore, it is your responsibility to understand your coverage and exceptions to your policy. Because of this relationship, you are ultimately responsible for your bill. |

